Asset Link Capital collect for a number of well-known companies, such as HMRC, O2, Npower and Virgin Media. They also collect council tax, parking tickets and catalogue debts. Asset Link Capital is a member of the Credit Services Association (CSA) and must abide by their strict code of conduct.
I’ve received a debt letter or call from Asset Link Capital. What should I do next?
Check the debt refers to you. If you are uncertain, contact a credit agency so that you can ascertain if any outstanding debt is showing against your name. If you require further proof, you can ask Asset Link Capital to provide proof of debt; all debt collection agencies must be able to link the debt to you.
Who does Asset Link Capital collect for?
Asset Link Capital collect for a number of well-known companies, such as HMRC, O2, Npower and Virgin Media. They also collect council tax, parking tickets and catalogue debts.
Is Asset Link Capital a legitimate debt collector?
Yes. Asset Link Capital is a member of the Credit Services Association (CSA) and must abide by their strict code of conduct. They are part of the CSA’s Collector Accreditation Initiative, ensuring their operations are fair, legal and compliant.
Should I ignore Asset Link Capital’s letters or calls?
Ignoring letters or calls will not make the company leave you alone; they are required to chase the debt. If you continue to ignore them, there is a possibility that they might take further legal action against you. You might consider accepting initial contact but after that, you should be given time to seek advice and examine your debt management options.
Can I stop Asset Link Capital from contacting me?
Asset Link Capital is entitled to contact you as they pursue any debt. However, you may request that they contact you by post for all future communications and they should follow that preference.
Is my debt to Assent Link Capital statute-barred?
This will depend; some debts are subject to time limits. According to the Limitation Act 1980, for most cases, the limit is six years in England and five years in Scotland. If you believe your debt to be statute-barred, check the limitation period but also ensure you meet all the criteria. This includes a County Court Judgement not having been filed against you and that you have not admitted, in writing, to have the debt.
Should I pay Asset Link Capital the money I owe?
While it is better to pay off debt, remember that there are options available to you. Before you pay anything, consider what might be the right solution for you.
I can’t afford to pay Asset Link Capital. What now?
You should consider your options; you need to make sure you are taking the right course of action for your specific circumstances. You might want to consider creating a manageable payment plan or look into an Individual Voluntary Arrangement (IVA.)
What action can Asset Link Capital take?
Asset Link Capital can chase you for debt repayment but must follow CSA codes of conduct. They do have the option to send field agents to your home if you fail to pay; however, these are not bailiffs and may not enter your home uninvited. A lack of action on your part may see Asset Link Capital take further legal action against you.
Could my Asset Link Capital debts mean that I lose my home?
This is an unlikely scenario, as they would need to take a number of steps before this point would ever be reached. Most chased debts usually involve unsecured debts, so your home is not an asset to which the debt is secured.
Can I write off my Asset Link Capital debts?
This is a possibility but you should consider which the right scheme is for you. An Individual Voluntary Arrangement (IVA) consolidates existing unsecured debt into one payment.
How do I make a complaint about Asset Link Capital?
To make a complaint, you can contact them in person, by telephone, writing or email.
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