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If you are sick and tired of the phonecalls, the threatening letters, or perhaps you are just struggling to maintain your regular payments, DebtBuffer can help make all this hassle STOP.

You simply need to know what your real options are & whether you can write off some, or all of your debts. It’s up to you to take charge, not the debt collectors!

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Bluestone Credit Management Debt Collection

Bluestone Credit Management is a legitimate debt collector, the organisation is a member of the Credit Services Association. Bluestone collects debts on behalf of others and also debts which they have bought as part of a debt bundle.

I’ve had a debt letter or call from Bluestone Credit Management. What should I do next?

Don’t ignore it, the debt won’t go away. If Bluestone contacts you then it is because they believe you owe a debt. Before you do anything, verify the debt is owed by you. If you are not sure then check your credit file with a credit reference agency such as Experian. You should also ask Bluestone to prove that you owe the debt by writing to them to request evidence of the debt. If they cannot give you this evidence then they have no option but to close the case against you. Debtbuffer.com can help you deal with debts through our letter writing service.

Who does Bluestone Credit Management collect for?

Bluestone collects debts on behalf of others and also debts which they have bought as part of a debt bundle. If your debt falls within this second category you will owe the money directly to Bluestone rather than your original creditor. Organisations Bluestone collects for include gas and electricity companies. They collect unpaid council tax, parking tickets, catalogue debts and court fines as well as credit card and payday loan debt.

Is Bluestone Credit Management a legitimate debt collector?

Bluestone Credit Management is a legitimate debt collector, the organisation is a member of the Credit Services Association.

Can I stop Bluestone Credit Management from contacting me?

No, not until you have paid the debt or it has been written off. You can ask them to communicate with you in writing if you prefer which should stop the calls. Bluestone should comply with reasonable requests about frequency and method of contact. It is possible to stop home visits.

Should I ignore Bluestone Credit Management’s letters or calls?

Ignoring debt will not make it disappear. Life is too short to carry the burden of bad debt, which can be damaging to your health and family life. If you are contacted by Bluestone, do not ignore them. If you need time to take advice and explore your options, simply inform them.

Is my debt to Bluestone Credit Management debt statute-barred?

Whether a debt can be classified as statute-barred is a complex area and if you think this might apply to you, you will probably need to take legal advice. There are laws in the UK which stop creditors pursuing a debt if they have not taken action within the time set out in the Limitation Act, usually 6 years. For a debt to be statute-barred there needn’t be a CCJ, and you must have neither acknowledged the debt nor made a payment towards it for six years.

I owe the debt and I can afford to pay Bluestone Credit Management. Should I?

If you can afford to pay a debt then the sooner you do, the sooner all contact from Bluestone will stop. Paying your debts, if you can, allows you to move on with your life. Do make sure that paying the debt does not put you in difficulties with meeting your essential outgoings or paying any other debts you have.

How Debt Buffer Helps

Debt Harm

We help you realise & address the harm bad debt does to your mental & physical health

Deft Letter

We help you gain extra time to arrange your finances and also handle debt collectors or bailiffs through our letter creation service.

Deft Easy

We help you understand your options based on your circumstances and the information you tell us. No BS.


I can’t afford to pay Bluestone Credit Management. What now?

If you can’t afford to pay, talk to us or use our AI chatbot to explore what your options might be. For example, you may be able to agree on a payment plan to pay off the debt in instalments.

What action can Bluestone Credit Management take?

Bluestone can take any of the action available to a creditor under UK laws. They can apply to the County Court for a County Court Judgment (or CCJ.) Once a CCJ has been entered then ultimately the creditor has several options if the debt is still not paid, including instructing bailiffs.

Could my Bluestone Credit Management debts mean that I lose my home?

Unless your debt is already secured against your home, Bluestone cannot seek payment from equity in your home unless they have undertaken several processes first. However, any creditor can apply to the County Court for a CCJ for an unpaid debt. Once a creditor has a CCJ there are various enforcement options available to them if you do not pay the debt or instalments you have agreed. These include applying to the court for the CCJ to be registered as a charge against any property you own. Ultimately, if you do not then pay the debt the creditor can ask the court for an order for sale meaning that your home could be at risk.

This is one of the reasons why it is important to take control of your debts before matters get to this stage.

Can I write off my Bluestone Credit Management debts?

It is possible in some circumstances to enter an IVA (in Scotland, this is known as a Trust Deed.) You make set payments towards all of your debts into one bundled payment for a period, usually 60 months in England and Wales. At the end of the period covered by the IVA/Trust Deed, any remaining debt is written off, allowing you to make a fresh start.

How do I make a complaint about Bluestone Credit Management?

First, complain to Bluestone themselves:

Post: Derwent House, 150 Arundel Gate, Sheffield, S1 2FN
Email: deborah.stokes@bluestone.co.uk
Phone: 0114 242 6628

If you do not receive a satisfactory response you can complain to the CSA or FCA.

If you need more information regards debt options you will find everything you need on Debtbuffer.com. We aim to help people create breathing space to deal with their debts. Our AI chatbot will ask you a series of helpful questions to help you understand what options may be available, including whether it may be possible for you to write off any of your debts. Ignoring your debts is not an option, so find out today what you can do to get on top of your debt situation.

Frequently Asked Questions about needing Debt Help

What is the best way of dealing with my debts?

If you are struggling with debts that are impacting you or your families quality of life then simply put, its time to put yourself first and make some clinical and calculated financial decisions. If you are being chased by collections agencies or have bailiffs banging on the front door, its a terribly stressful situation and no way to live. Our simple advice to anyone in this situation is seek the route that most easily takes away the stresses of being chased for debts and allows you to enjoy more of your income. Our priority is helping you find a solution that creates a buffer between you and your debts.

What is an IVA?

Depending on your circumstances you might be eligible to take out a Government approved scheme for reducing your monthly debt payments and writing off up to 90% of your debts at the end of the scheme. Your creditors have to agree and you must have more than £6000 of debt and enough income to be able to meet your new agreed payment. Read our guide to IVA’s for more details

Is an IVA worth it?

That’s going to depend on your individual circumstances and whether or not the various pro’s and con’s of an IVA are worth it for you. For most people who simply cannot carry on with debt that has become unmanageable, being able to reduce payments down to an agreed fixed amount that you can certainly afford, and at the end of the fixed period having the bulk of your debts written off is certainly worth it. However, careful consideration needs to be given to other solutions such as Bankruptcy, Debt Management Plans or Debt consolidation loans or mortgages. Everyone is different so you must put yourself and your needs first.

How does an IVA work?

An Individual Voluntary Arrangement, or IVA, is a formal, legally binding debt solution, which is a form of insolvency. It must be administered by a licensed Insolvency Practitioner. As an alternative to becoming Bankrupt, It allows you to potentially write-off up to 90% of your existing debts, based on what you can reasonably afford to repay. The exact amount will vary depending on your personal circumstances, and who you choose to arrange your IVA.
An IVA commits you to monthly repayments over 5 or 6 years, which are distributed among your creditors. Any debts remaining after this period will then be written off. The payments will take into account your monthly income to ensure that the IVA is realistic and affordable.


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26 years & 8 months, that’s how long it will take someone to pay off the average UK credit card debt, just on minimum payments.

If you are drowning in debt and are being forced to choose debt payments over food, clothes or rent, it’s time to take back control of your life and your money.

Put yourself first, get back in control of your finances.

Choose DebtBuffer, Choose life.

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