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If you are sick and tired of the phonecalls, the threatening letters, or perhaps you are just struggling to maintain your regular payments, DebtBuffer can help make all this hassle STOP.

You simply need to know what your real options are & whether you can write off some, or all of your debts. It’s up to you to take charge, not the debt collectors!

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CRS Debt Collectors

CRS debt collectors are also known as Credit Resource Solutions. Credit Resource Solutions are a debt collection agency based in the UK, authorised and regulated by the Financial Conduct Authority. They are a member of the Credit Services Association.

Who are CRS Debt Collectors?

CRS debt collectors are also known as Credit Resource Solutions. Credit Resource Solutions are a debt collection agency based in the UK, authorised and regulated by the Financial Conduct Authority. They are a member of the Credit Services Association. Debt collection agencies work for creditors to collect the money which is owed to them.

Why you are being contacted by CRS Debt Collectors?

If you are contacted by CRS it is likely to be because they believe you owe a debt which they have been instructed to collect. The first step is to be sure that the debt does relate to you and that it is owed. It is not unheard of for debt collection agencies to write to several people with the same name when they are unsure where the debtor is living. You can write to CRS asking them to prove the debt is yours. Debtbuffer.com helps people with our letter writing service.

Can CRS take you to court?

Yes, CRS can take you to court on behalf of the organisations they are collecting debts for. If a debt is due and unpaid then creditors can take you to the County Court to request a County Court Judgment (also known as a CCJ.) The CCJ will set out a payment schedule to repay the amount covered by the judgment. Once a creditor has a CCJ then they have options available to them to enforce payment if you default on the payment schedule set out in the County Court Judgment. These options include instructing bailiffs to recover the debt, and/or applying for a charge against any property you own.

Are CRS bailiffs?

CRS are not bailiffs so they have no power to enter your house. If you are a private individual with personal debts then your creditors will need a County Court Judgment before they can instruct bailiffs. You would receive a copy of the Judgment and other warnings before the bailiffs attended.

Who does CRS apply to?

CRS is a debt collection agency which collects debts for numerous creditors. If you owe money on a utility bill, mobile phone account or credit card then you may find your debt is passed to them for collection. The information you receive from CRS should set out details of your original debt, including details of the company or individual who is claiming that you owe them money.

How Debt Buffer Helps

Debt Harm

We help you realise & address the harm bad debt does to your mental & physical health

Deft Letter

We help you gain extra time to arrange your finances and also handle debt collectors or bailiffs through our letter creation service.

Deft Easy

We help you understand your options based on your circumstances and the information you tell us. No BS.


Should I pay CRS?

If you can afford to pay CRS then paying the debt in full will stop you being contacted again by them about that debt. Payment in full, or agreeing to an instalment plan, may be an option for you depending on your financial circumstances. If you need information about the options you may have our helpful AI chatbot will guide you through a series of questions to help you understand your options.

If you cannot pay then there may be several options available to you depending on your situation. These could include bankruptcy or an IVA, or a Trust Deed if you are in Scotland. With an IVA you make set payments towards your debts for a fixed period, usually 60 months. At the end of that period, any remaining debts are written off and you can make a fresh start.

What can CRS do?

CRS should comply with the guidelines for debt collection agencies set out by the Office for Fair Trading. In particular, along with other debt collection agencies, they should:

  • • Provide clear information and make sure any information they give is not confusing
    • Treat people who owe debts fairly. They should not be aggressive, deceitful or oppressive when dealing with debtors. They have a duty to act proportionately and considerately while taking into account the circumstances of people who owe money.

CRS cannot enter your home without your permission. If they call at your home, you do not have to let them in.

Contact from agencies such as CRS can be distressing and difficult to deal with. Life is too short to bear the burden of debt. If you have been contacted by CRS or any other debt collection agency and you need help understanding the options you have to deal with your debts, explore the rest of the debtbuffer.com website and use our helpful AI chatbot. Depending on your circumstances you may be suitable for one of the options which will help you get on top of your financial situation by writing off some of your debts.

Frequently Asked Questions about needing Debt Help

What is the best way of dealing with my debts?

If you are struggling with debts that are impacting you or your families quality of life then simply put, its time to put yourself first and make some clinical and calculated financial decisions. If you are being chased by collections agencies or have bailiffs banging on the front door, its a terribly stressful situation and no way to live. Our simple advice to anyone in this situation is seek the route that most easily takes away the stresses of being chased for debts and allows you to enjoy more of your income. Our priority is helping you find a solution that creates a buffer between you and your debts.

What is an IVA?

Depending on your circumstances you might be eligible to take out a Government approved scheme for reducing your monthly debt payments and writing off up to 90% of your debts at the end of the scheme. Your creditors have to agree and you must have more than £6000 of debt and enough income to be able to meet your new agreed payment. Read our guide to IVA’s for more details

Is an IVA worth it?

That’s going to depend on your individual circumstances and whether or not the various pro’s and con’s of an IVA are worth it for you. For most people who simply cannot carry on with debt that has become unmanageable, being able to reduce payments down to an agreed fixed amount that you can certainly afford, and at the end of the fixed period having the bulk of your debts written off is certainly worth it. However, careful consideration needs to be given to other solutions such as Bankruptcy, Debt Management Plans or Debt consolidation loans or mortgages. Everyone is different so you must put yourself and your needs first.

How does an IVA work?

An Individual Voluntary Arrangement, or IVA, is a formal, legally binding debt solution, which is a form of insolvency. It must be administered by a licensed Insolvency Practitioner. As an alternative to becoming Bankrupt, It allows you to potentially write-off up to 90% of your existing debts, based on what you can reasonably afford to repay. The exact amount will vary depending on your personal circumstances, and who you choose to arrange your IVA.
An IVA commits you to monthly repayments over 5 or 6 years, which are distributed among your creditors. Any debts remaining after this period will then be written off. The payments will take into account your monthly income to ensure that the IVA is realistic and affordable.


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26 years & 8 months, that’s how long it will take someone to pay off the average UK credit card debt, just on minimum payments.

If you are drowning in debt and are being forced to choose debt payments over food, clothes or rent, it’s time to take back control of your life and your money.

Put yourself first, get back in control of your finances.

Choose DebtBuffer, Choose life.

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