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If you are sick and tired of the phonecalls, the threatening letters, or perhaps you are just struggling to maintain your regular payments, DebtBuffer can help make all this hassle STOP.

You simply need to know what your real options are & whether you can write off some, or all of your debts. It’s up to you to take charge, not the debt collectors!

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Gladstones Solicitors Debt Collection

Gladstones Solicitors is a legitimate debt collection agency. They collect debts owed to individuals, businesses and organisations. They are also an accredited member of the Credit Services Association having passed their Accreditation Initiative.

Why are Gladstones Solicitors chasing me?

When you owe someone money, they are your creditor. If you don’t pay the money you owe to them, they are permitted to request the money and continue to ask, within reason, until it is repaid. If you do not pay, or fall behind with payments, they are entitled to contact you by letter, telephone or visit you in person at your home.

The person or business you owe money to may not contact you directly, they may pass or sell your debt onto debt collection agencies, such as Gladstones Solicitors Debt Collectors.

Is Gladstones Solicitors a legitimate debt collector?

Yes, Gladstones Solicitors is a legitimate debt collection agency. They collect debts owed to individuals, businesses and organisations. They are also an accredited member of the Credit Services Association having passed their Accreditation Initiative. This requires its members to operate in a fair and legal way that is compliant with their code of conduct.

Who do Gladstones Solicitors collect for?

They collect debts for businesses, organisations and individuals. The list below is not exhaustive:

  • • HMRC (unpaid tax and tax credit overpayments)
  • • NPower
  • • O2, EE and other telephone companies
  • • United Utilities and other gas & electric companies
  • • Council tax
  • • Parking tickets
  • • Catalogues
  • • Credit cards and payday loans
  • • Defaulted court fines

Gladstones Solicitors collect on the behalf of your original creditor but they also buy debt ‘bundles’ which makes them the owner of your debt.

Can I stop Gladstones Solicitors from contacting me?

Gladstones Solicitors may be legally obligated by the organisation for whom they are collecting to contact you. You are permitted to tell them how you would prefer to be contacted, for example, only in writing or via email, rather than receiving telephone calls. In line with the code of conduct, they should respect your preference.

Should I ignore Gladstones Solicitors letters or calls?

In short, no, do not ignore them. Ignoring the situation will not make the debt go away and leaving letters unopened or not taking telephone calls could risk Gladstones Solicitors taking further action. You are entitled to take advice and they should allow time for you to consider your options, in keeping with the Credit Services Association code of conduct mentioned above. Once you have decided upon the best course of action, it is best to inform them. Gladstones Solicitors can be contacted via telephone or via their website.

Should I pay Gladstones Solicitors the money I owe?

Debts, wherever possible, need to be paid. If this is unaffordable, there are debt management options available to you. Before you pay Gladstones Solicitors you are entitled to explore alternative options.

Is my debt to Gladstones Solicitors statute-barred?

Some debts have a time limit, typically six years in England and five years in Scotland. This timeframe begins from the last payment made or when the debt was acknowledged via letter to the creditor. The debt needs to meet the below criteria to be classed as statute-barred and not enforceable by law:

The creditor has not registered a CCJ against you No payment has been made against the debt in the limitation period You have not admitted to the debt in writing in the limitation period

You may need to seek legal advice to confirm this.

How Debt Buffer Helps

Debt Harm

We help you realise & address the harm bad debt does to your mental & physical health

Deft Letter

We help you gain extra time to arrange your finances and also handle debt collectors or bailiffs through our letter creation service.

Deft Easy

We help you understand your options based on your circumstances and the information you tell us. No BS.


I can’t afford to pay Gladstones Solicitors. What now?

You can agree on a payment plan with Gladstones Solicitors which needs to be realistic and affordable, without excessive charges, interest or penalties.

You may be able to write off Gladstones Solicitors’ debts; see below Other routes include a Debt Management Plan, Debt Consolidation Loan, Minimal Asset Process, Debt Arrangement Scheme or Bankruptcy.

Please seek professional debt advice to explore and discuss your options further.

Can I write off my Gladstones Solicitors debts?

You may be able to legally write off Gladstones Solicitors debts. In England, this involves an Individual Voluntary Arrangement (IVA) which consolidates all your unsecured debt into one affordable monthly repayment over a set term. After that term the debt is written off. In Scotland, a similar scheme is a protected trust deed. Please seek professional debt advice to discuss your options.

What action can Gladstones Solicitors take?

Gladstones Solicitors can contact you regarding your debt and chase for repayments. You are permitted to request that they contact you via a particular method or at certain times, within reason, i.e.only via email. They are not permitted to:

  • • Harass you
  • • Call at unreasonable times or at your place of work if you have asked
  • • them not to
  • • Discuss your debt with family members or employer
  • • Take unauthorised payments
  • • Refuse reasonable time to consider the debt management options
  • • Ask you to borrow more money to pay off this debt
  • • Use confusing legal or technical language
  • • Demand payment after a debt is statute-barred
  • • Threaten unlikely legal action
  • • Send letters that look like court documents or falsely claim to have legal powers they don’t have

Gladstones Solicitors are permitted to send debt collectors to your home if you do not make payment. They are not and cannot claim to be bailiffs. They are not entitled to enter your home or remove goods.

To issue a County Court Judgment (CCJ) against you, send bailiffs or apply for an attachment of earnings/charging order, Gladstones Solicitors must first take you to court.

Could my Gladstones Solicitors debts meant that I lose my home?

Gladstones Solicitors mainly deal with unsecured debt, which means the debt is not set against an asset such as your home. In order to secure the debt against your home, they have to first successfully obtain a CCJ against you and a Charging Order before this is possible.

Explore Debtbuffer further for more useful information, such as our letter writing services which help to buy time from creditors. Or use our AI Chatbot to find if you are suitable for one of the possible debt management solutions. Debtbuffer aims to help you take back control of your life and money.

Frequently Asked Questions about needing Debt Help

What is the best way of dealing with my debts?

If you are struggling with debts that are impacting you or your families quality of life then simply put, its time to put yourself first and make some clinical and calculated financial decisions. If you are being chased by collections agencies or have bailiffs banging on the front door, its a terribly stressful situation and no way to live. Our simple advice to anyone in this situation is seek the route that most easily takes away the stresses of being chased for debts and allows you to enjoy more of your income. Our priority is helping you find a solution that creates a buffer between you and your debts.

What is an IVA?

Depending on your circumstances you might be eligible to take out a Government approved scheme for reducing your monthly debt payments and writing off up to 90% of your debts at the end of the scheme. Your creditors have to agree and you must have more than £6000 of debt and enough income to be able to meet your new agreed payment. Read our guide to IVA’s for more details

Is an IVA worth it?

That’s going to depend on your individual circumstances and whether or not the various pro’s and con’s of an IVA are worth it for you. For most people who simply cannot carry on with debt that has become unmanageable, being able to reduce payments down to an agreed fixed amount that you can certainly afford, and at the end of the fixed period having the bulk of your debts written off is certainly worth it. However, careful consideration needs to be given to other solutions such as Bankruptcy, Debt Management Plans or Debt consolidation loans or mortgages. Everyone is different so you must put yourself and your needs first.

How does an IVA work?

An Individual Voluntary Arrangement, or IVA, is a formal, legally binding debt solution, which is a form of insolvency. It must be administered by a licensed Insolvency Practitioner. As an alternative to becoming Bankrupt, It allows you to potentially write-off up to 90% of your existing debts, based on what you can reasonably afford to repay. The exact amount will vary depending on your personal circumstances, and who you choose to arrange your IVA.
An IVA commits you to monthly repayments over 5 or 6 years, which are distributed among your creditors. Any debts remaining after this period will then be written off. The payments will take into account your monthly income to ensure that the IVA is realistic and affordable.


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26 years & 8 months, that’s how long it will take someone to pay off the average UK credit card debt, just on minimum payments.

If you are drowning in debt and are being forced to choose debt payments over food, clothes or rent, it’s time to take back control of your life and your money.

Put yourself first, get back in control of your finances.

Choose DebtBuffer, Choose life.

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