Want to STOP the stress of debt?

If you are sick and tired of the phonecalls, the threatening letters, or perhaps you are just struggling to maintain your regular payments, DebtBuffer can help make all this hassle STOP.

You simply need to know what your real options are & whether you can write off some, or all of your debts. It’s up to you to take charge, not the debt collectors!

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Moorcroft Debt Recovery

Moorcroft Debt Recovery Limited (MDRL) is a well-established debt collection agency. They specialise in debt collection from both individuals and businesses. They are also a debt purchaser which means that they purchase debt from creditors and collect it on their behalf. Moorcroft often works with energy and utility companies such as Scottish Power, BT, O2, United Utilities, and others.

Stress can have a serious impact on your physical and mental health. Did you know that being under heavy stress can lessen your life expectancy by up to three years? None of us wishes to live this way, and one of the biggest and most damaging stressors is debt. Here at DebtBuffer, we want you to enjoy your life again. We want to assist you in taking back control of your money worries. Life is too short to carry the burden of debt – let’s get you on the path to being debt-free.

Who is Moorcroft?

Moorcroft Debt Recovery Limited (MDRL) is a well-established debt collection agency. They specialise in debt collection from both individuals and businesses. They are also a debt purchaser which means that they purchase debt from creditors and collect it on their behalf. Moorcroft often works with energy and utility companies such as Scottish Power, BT, O2, United Utilities, and others.

Is Moorcroft Debt Recovery legitimate?

Moorcroft is authorised and regulated by the FCA and is a member of the Credit Services Association. This means that they are audited by the FCA. The FCA regularly checks their accounts, their history, and how they operate to ensure they remain compliant with guidelines issued by the government.

Why is Moorcroft chasing me?

Moorcroft will be contacting you in relation to outstanding debt. They will either be contacting you on behalf of a creditor or on their own behalf after buying out your debt.

Who does Moorcroft Debt Recovery collect for?

Moorcroft works on behalf of many different companies, but they mainly collect for energy and utility companies. Clients will contact Moorcroft to manage their overdue accounts. Moorcroft also purchases debt and collects payments on their own behalf. This means that Moorcroft works for many different companies and each case is unique.

Can I stop Moorcroft from contacting me?

Because Moorcroft works on the behalf of clients, or are the legal owners of the debt, they are under a contractual obligation to contact you. They are legally required to initiate a dialogue with the debtor in question. As such, there is no way to prevent them from contacting you, although you can specify a form of contact that you are most comfortable with; for example, dealing with your debt in writing instead of receiving phone calls.

What will happen if I ignore Moorcroft’s letters or calls?

Unfortunately, debts won’t go away if you ignore them. Moorcroft, either being the legal owners of the debt or working for a client, can use official channels to obtain your contact details. If they do not hear back from a debtor, Moorcroft may move to hire bailiffs, start legal proceedings to declare a debtor, or to refer the case to the court system. Debtors should not ignore letters or calls from Moorcroft.

How Debt Buffer Helps

Debt Harm

We help you realise & address the harm bad debt does to your mental & physical health

Deft Letter

We help you gain extra time to arrange your finances and also handle debt collectors or bailiffs through our letter creation service.

Deft Easy

We help you understand your options based on your circumstances and the information you tell us. No BS.


What action can Moorcroft take?

Moorcroft, as a debt collection agency, can contact you to arrange repayment of the debt. This does not mean they are allowed to harass you or contact you at unreasonable times. They do not have enforcement authority and are not allowed to enter your property. They are not bailiffs, and can not take any personal goods for payment. They should not threaten, intimidate, or lie to you about what they can and cannot do.

They are allowed to contact bailiffs on a client’s behalf and move through the legal system to pursue payment. They may take you to court to begin proceedings to have a County Court Judgement placed against you.

Can Moorcroft Debt recovery send bailiffs?

Moorcroft does not have the authority to send bailiffs without going through the court system. However, if you do not respond to them, they will begin securing action against you through the courts.

Does Moorcroft Debt Recovery accept credit cards?

To begin the process of debt repayment, Moorcroft has an option through their website for debtors to make card payments. You will be asked if you would like to set this up when you agree to a repayment plan with them.

What happens if I don’t pay Moorcroft Debt Recovery?

If you don’t pay Moorcroft Debt Recovery, they may take you to court. The result of this could be a County Court Judgement, or possibly an order for bailiffs to come to your house.

Can Moorcroft take you to court?

Moorcroft may take you to court if payments are not made and contact is not established.

Will Moorcroft come to my house?

Moorcroft will not come to your house. However, bailiffs and debt collectors may come to your house if a court order states they can do so.

If you have any further questions about how to navigate your debt, visit the DebtBuffer website for free, imperial advice. Our dedicated AI chatbot is always there to help you further understand your debt options. You’ll be asked a series of questions on your current debt situation and our chatbot will work out a possible debt solution that works best for you. We not only offer advice, but we can work to write letters on your behalf and ensure you get fairer treatment. Don’t delay – get the help you deserve today.

Frequently Asked Questions about needing Debt Help

What is the best way of dealing with my debts?

If you are struggling with debts that are impacting you or your families quality of life then simply put, its time to put yourself first and make some clinical and calculated financial decisions. If you are being chased by collections agencies or have bailiffs banging on the front door, its a terribly stressful situation and no way to live. Our simple advice to anyone in this situation is seek the route that most easily takes away the stresses of being chased for debts and allows you to enjoy more of your income. Our priority is helping you find a solution that creates a buffer between you and your debts.

What is an IVA?

Depending on your circumstances you might be eligible to take out a Government approved scheme for reducing your monthly debt payments and writing off up to 90% of your debts at the end of the scheme. Your creditors have to agree and you must have more than £6000 of debt and enough income to be able to meet your new agreed payment. Read our guide to IVA’s for more details

Is an IVA worth it?

That’s going to depend on your individual circumstances and whether or not the various pro’s and con’s of an IVA are worth it for you. For most people who simply cannot carry on with debt that has become unmanageable, being able to reduce payments down to an agreed fixed amount that you can certainly afford, and at the end of the fixed period having the bulk of your debts written off is certainly worth it. However, careful consideration needs to be given to other solutions such as Bankruptcy, Debt Management Plans or Debt consolidation loans or mortgages. Everyone is different so you must put yourself and your needs first.

How does an IVA work?

An Individual Voluntary Arrangement, or IVA, is a formal, legally binding debt solution, which is a form of insolvency. It must be administered by a licensed Insolvency Practitioner. As an alternative to becoming Bankrupt, It allows you to potentially write-off up to 90% of your existing debts, based on what you can reasonably afford to repay. The exact amount will vary depending on your personal circumstances, and who you choose to arrange your IVA.
An IVA commits you to monthly repayments over 5 or 6 years, which are distributed among your creditors. Any debts remaining after this period will then be written off. The payments will take into account your monthly income to ensure that the IVA is realistic and affordable.


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26 years & 8 months, that’s how long it will take someone to pay off the average UK credit card debt, just on minimum payments.

If you are drowning in debt and are being forced to choose debt payments over food, clothes or rent, it’s time to take back control of your life and your money.

Put yourself first, get back in control of your finances.

Choose DebtBuffer, Choose life.

Are you ready?

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