SLL Capital is a debt collections agency set up in 1989. SLL Capital is a member of the Credit Services Association (CSA), which has programmes to ensure debt collectors act fairly. They are also approved by the Financial Conduct Authority (FCA) to collect debt.
SLL Capital is a debt collections agency set up in 1989.
If you have been contacted by SLL Capital, it’s because one of their clients believe that you owe money to them. The name of the creditor may not always be the same as the institution that you owe money to.
SLL Capital is a member of the Credit Services Association (CSA), which has programmes to ensure debt collectors act fairly. They are also approved by the Financial Conduct Authority (FCA) to collect debt.
They collect for a lot of different companies and institutions, including HMRC. Many telecoms providers such as Virgin Media, o2, EE and Npower use SLL Capital to recover debt.
Ignoring the problem won’t make it go away. Your best course of action is to seek advice. Our AI chatbot can help you do this.
You can request that they only contact you via one preferred method. If you request that they only contact you by post, this gives you some space to consider your next move. This also prevents you from being contacted at times when it would be difficult to maintain privacy and ensures that you aren’t pressured into agreeing to anything on the spot.
If the debt is more than six years’ old, it may be. However, if a County Court Judgement (CCJ) has been registered against you in respect of this debt, you may still be liable.
If you accept that the debt is yours, the best course of action is usually to set up a payment plan with SLL Capital or reach a settlement. Do not be pressured into committing to a payment plan that will leave you with insufficient money to live on, or that could get you into further debt.
If you are in financial difficulty, tell them that you are seeking advice and SLL Capital may pause action against you.
Anyone who has had a debt collection action issued against them can legally ask SLL Capital to allow 30 days’ breathing space to consider their options and seek advice. Our Letter Writing Service can assist you in this. This will give you time to find a realistic solution to your problem or investigate the debt further to establish that you are definitely liable for it.
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You could be eligible for an Individual Voluntary Agreement (IVA). This can be a good option if you own a business or have more than one collection agency or creditor chasing you for payment.
Once you have set up an IVA, SLL Capital will not be able to take action against you for the debt. However, you must keep up the agreed repayments or the IVA practitioner can cancel the agreement and even make you bankrupt.
If you stick to the IVA payments, the information is removed three months after completion.
As a debt collection agency, SLL Capital only has the same legal powers as the original creditor. SLL Capital are not bailiffs and do not have the power to enter your home uninvited or remove goods. The only action they are legally allowed to take in person is to knock on your door and ask you to pay. You do not have to make a payment on the spot if this happens, and they cannot force you to do so.
They will usually start contacting you via the post or by phone and will ask you either to settle the debt or set up a payment plan. You can limit the contact you receive from them by stating your preferred method of contact.
Since most of the debts SLL Capital deal with are unsecured debts, this is very unlikely.
Your debt will not be secured against an asset, but in extreme circumstances, SLL Capital could apply to the court for a Charging Order. This would secure the debt against your home, but they would also need to successfully apply for a CCJ against you to do this.
If you think that SLL Capital has treated you unfairly, your first step is to register a complaint with them. Their details are:
Phone: 020 8253 4131
Post: Unit 6B ZK Park, 23 Commerce Way, Croydon, CR0 4ZS
If you are unhappy with their response, you should then contact the
Financial Ombudsman Service or CSA:
Phone: 0300 1239 123
Post: The Financial Ombudsman Service, Exchange Tower, London, E14 9SR
Phone: 0191 2170 775
Post: Credit Services Association Ltd, 2 Esh Plaza, Sir Bobby Robson
Way, Great Park, Newcastle Upon Tyne, NE13 9BA
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